If a clerical error occurs while placing an order for a drug, what should be done?

In the scenario where a clerical error occurs while placing an order for a drug, the most appropriate action is to notify the supplier immediately and cancel the order. This approach ensures that any potential issues related to incorrect orders are addressed promptly.

By notifying the supplier, you prevent the possibility of receiving the wrong medication or dosage, which can have serious implications for patient safety and treatment effectiveness. It is crucial in a veterinary context, where the health and well-being of animals are at stake, to maintain accuracy and clarity in drug orders. Canceling the order after such an error also allows for the opportunity to correct the mistake before any further action is taken, thus safeguarding against additional complications.

While verification of the order before submission is a good practice, it is more relevant as a preventive measure rather than a response to an error that has already occurred. Similarly, ignoring the error or making a manual correction does not adequately address the issue and could lead to further mistakes or miscommunication with the supplier.